Infusion Services FAQ
Will my insurance pay for home infusion?
Will Medicare cover home infusion therapy?
Will someone call me to discuss my insurance coverage and financial responsibility?
Will the driver contact me before delivering my medications?
Will the nursing agency call me to coordinate a visit?
Will the nurse teach me to do my own infusions?
How long will I have home infusion therapy?
How often will my medication be delivered?
Can the medication be left at my door if I am not there?
May I call if I have a question regarding my infusion therapy?
Will my insurance pay for home infusion?
Most commercial insurance plans cover a portion of home infusion and nursing services. Coverage is based on the policy that the patient or employer elected. Commercial insurance plans often have a deductible and out-of-pocket expense that the patient will be responsible for paying. Based on the plan policy the deductible may be applied toward the hospital stay and/or physician office visit. Some insurance plans convert to 100% coverage after the deductible and out-of-pocket maximum is satisfied. Some insurance plans require patients to be "homebound" in order to cover home infusion and nursing services.
Back to Top
Will Medicare cover home infusion therapy?
A limited number of medications are covered under Medicare Part B and require specific criteria are met for coverage. Medicare Part D covers many but not all medications and does not include coverage for supplies. Patients are responsible for co-pays and the cost of supplies that are not covered under Medicare Part D.
Back to Top
Will someone call me to discuss my insurance coverage and financial responsibility?
Yes, a representative will contact you to discuss insurance coverage and financial responsibility after contacting your insurance plan. Patients are encouraged to understand their benefits and contact their insurance plan for information.
Back to Top
Will the driver contact me before delivering my medications?
Yes, a driver will notify you about the time of the delivery. The driver will also bring paperwork that requires signatures.
Back to Top
Will the nursing agency call me to coordinate a visit?
Yes, your nursing agency will also contact you to schedule a time to come to your home. Nursing agencies usually call the night before or the morning of your start of care. If your medication is required to be given at the same time every day, the nurse will work around that time frame to come to your home.
Back to Top
Will the nurse teach me to do my own infusions?
Yes, it is customary to teach and train the patient and or caregivers to participate in care provided in the home. Most insurance plans will only cover a limited number of visits and it is expected that the patient or caregiver actively participate in therapy provided at home.
Back to Top
How long will I have home infusion therapy?
Your physician has written specific orders and determined your length of therapy based on your clinical needs. We will follow the orders written and deliver to you as needed. Your physician may feel the need to extend your therapy; if this takes place, the pharmacy will contact you and continue to deliver medication.
Back to Top
How often will my medication be delivered?
The scheduling of medication delivery will depend on many factors, including your prescribed medication’s stability, labs and length of therapy. These components are reviewed by the pharmacist to provide you with deliveries that are appropriate and meet your clinical needs.
Back to Top
Can the medication be left at my door if I am not there?
We do not leave medication without obtaining a signature.
Back to Top
May I call if I have a question regarding my infusion therapy?
Absolutely! We have pharmacy staff available 24/7 to assist you with questions. We will work closely with your nursing agency and physician to ensure your needs are met.
Back to Top